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Book a Consultation | Pet Companions Bed & Biscuit
Dogs at Pet Companions Bed and Biscuit in Reading, MA

Welcome to
The Biscuit.

Every great dog-family relationship starts here. Choose your path below — we'll walk you through everything from first visit to joining the pack.

🐾 New Client

Book a Consultation

Start the process for your dog to join The Biscuit family. Includes a meet & greet, yard introduction, and invitation to the Discovery Program.

$50
Non-refundable
consultation fee
Book a Consultation →
🔄 Existing Client

Schedule a Reintroduction

Haven't visited in over 3 months? A reintro visit helps us safely welcome your dog back to the pack with a structured reintegration.

$50
On-site evaluation
fee
Book a Reintro →

Is Pet Companions the right fit for your dog?

As a cage-free environment where dogs of all sizes and breeds play together, it's essential that every guest is a safe and happy fit for The Biscuit. Please review the criteria below before booking your consultation.

If you're unsure whether your dog qualifies, reach out — we're always happy to have a thoughtful conversation before you proceed.

New Boarding Clients — Consultation Fee Waived

New clients who book a consultation before the end of June have their $50 consultation fee waived. The Discovery Program process remains exactly the same — same meet & greet, same four Discovery Days, same full evaluation. The only thing that changes is the fee.

Your dog may not be eligible if they:
  • ⚠️Are over six months old and remain unspayed or unneutered. Once a puppy reaches 6 months, they may no longer be intact.
  • ⚠️Have a history of biting, aggression, or excessive barking.
  • ⚠️Are not licensed in the municipality in which they reside.
  • ⚠️Are not fully up to date on vaccinations, including a negative fecal exam with Giardia screening twice per year.
  • ⚠️Have been asked to leave another daycare or boarding facility.
If any of these apply, we kindly ask that you do not proceed with booking a consultation. That said, we welcome you to reach out if you'd like to discuss your dog's specific situation — we're always happy to talk it through. Contact us →

Consultation through Discovery Program

Every new dog goes through the same structured process — from first hello to full pack member. Here's exactly what to expect.

Meet and greet at Pet Companions Bed and Biscuit in Reading, MA
1
Step One

Meet & Greet

You and your dog will meet with our team. We take time to get to know you both, discuss your dog's needs, answer every question you have, and ensure the experience feels relaxed and welcoming.

Important: All vaccine records and license paperwork must be submitted prior to your visit.

Observation window at Pet Companions Bed and Biscuit in Reading, MA
2
Step Two

Observation Window

You'll be invited to watch through our observation window as your dog is slowly introduced to members of our pack. This gives you the chance to see how they interact and adjust in a safe, supervised setting.

Coffee and cookies for pet parents available during your observation. 🍪

Yard introduction at Pet Companions Bed and Biscuit in Reading, MA
3
Step Three

Yard Introduction

We bring your dog to the front yard for a slow meet & greet with other dogs and staff. During this time, our team is evaluating body language, comfort and stress level, safe interactions — including how they respond to corrections from other dogs and from our team.

Consultation trial stay at Pet Companions Bed and Biscuit in Reading, MA
4
Step Four

Consultation Trial Stay

If the initial introduction goes well, your dog may be invited to stay for a few hours to explore our environment and get comfortable with the space and the team.

Following this trial visit, if we believe your dog will be a positive addition to our community, we'll invite you to join the Discovery Program.

Discovery Program at Pet Companions Bed and Biscuit in Reading, MA
5
Step Five

Discovery Program

The Discovery Program is a four-day induction period required for all new dogs, completed within two weeks. Your dog begins upstairs with our team for dedicated one-on-one time exploring the five areas of enrichment — what games they love, what puzzles engage them, what flavors they prefer.

We then slowly introduce them to the pack in small groups so they're never overwhelmed. This process builds consistency and confidence, and gives us an opportunity to identify any concerns early and offer solutions.

Discovery Program

Four days. Two weeks. Your dog's foundation.

The Discovery Program is how we ensure your dog doesn't just join the pack — they thrive in it.

$299 Discovery Program — required for all new dogs
Welcome to Pet Companions Bed and Biscuit in Reading, MA
6
Step Six

Welcome to The Biscuit! 🎉

Upon completion of the Discovery Program, we'll share a full report: what activities you played, what we learned, who they were most comfortable with, and any observations we want to share. We'll also provide recommendations for enrichment activities and suggest a schedule that pairs them with their new best friends.

Welcome to the pack — now let's build a routine.

Once your dog completes the Discovery Program, here's how we recommend setting them up for a great ongoing experience at The Biscuit.

📅

Schedule Recurring Daycare

We recommend booking recurring appointments for a minimum of 12 weeks to secure your preferred spot. Popular days fill quickly — set up your routine early.

Book daycare →
🧠

Add Enrichment

Based on what we learned during the Discovery Program, we'll recommend specific enrichment activities. Scent room, zen room, puzzles, lick mats, Adventure Club — your dog has preferences, and we know them.

Explore enrichment →
✂️

Book Grooming

Set up a regular grooming cadence to keep your pup clean, comfortable, and healthy between full grooms. Our grooming is open to all clients — no additional enrollment needed.

See grooming services →

Book your consultation today.

Every great relationship starts with a conversation. We'd love to meet you and your dog.

781-944-5445 · [email protected] · Open every day 6am–7:30pm

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