Build something
worth showing up for.
Pet Companions is not a place where you show up, do a shift, and go home. It's a place where people grow, dogs are genuinely known, and the standard keeps getting higher — because we believe it can.
"Team members are not treated as replaceable labor. They are developed, supported, and expected to grow into the standard the business promises."
Thank you for your interest. I want to be honest with you about what this place is and what it asks of the people who work here — before you spend another minute deciding whether to apply.
I spent more than twenty-five years in hospitality — at illy caffè, Marriott, United Airlines, the Ritz-Carlton — building a career around making people feel genuinely taken care of. When I bought Pet Companions in 2023, I brought that standard with me. Not the corporate version of it. The real version: knowing the person in front of you, showing up in the hard moments, and refusing to settle for good enough when better is possible.
That is what I am looking for in the people who join this team. Not just dog lovers — though that matters. People who hold themselves to a standard, communicate honestly, and want to grow into something more than what they were when they arrived.
In return, this is a place that invests in you. We send every team member through the Dog Handler Academy. We have quarterly career conversations — real ones, not performance reviews. We offer a 401K and subsidized external training. And we build our roles around the people who are in them, not the other way around.
If that sounds like what you have been looking for, I hope you will apply. We review every application personally and reach out to candidates who look like a strong fit.
What we stand for — and what we hire for.
These are not wall decorations. They are the criteria we use to make decisions — about dogs, about clients, about our team, and about the people we bring into it.
Genuine Hospitality
We show up with sincere care, communication, and relationship depth — especially when it's hard. We know each dog by name, behavior, and history. We communicate with families with the kind of openness that makes real trust possible. Care is not a feature we offer. It is the operating system.
Uncompromising Standards
We make hard decisions when safety, professionalism, or quality of care is at stake. We invest in the facility so the environment reflects the standard we expect from ourselves. Comfort with the status quo is not an option here — for anyone on the team.
Continuous Growth
From Dog Handler Academy to Enrich University, Standard Operating Procedures to 401K investment in our team — we build people, our own included. Better care requires better tools, stronger knowledge, and a team with room to grow. Growth is a designed-in expectation, not an aspiration.
Elevated Experience
We design dog care as an intentional experience, not an afterthought. That same commitment extends to our team: we invest in their growth, their working environment, and their future — because a better team delivers a better experience for every dog and family we serve.
We invest in the people who invest in this place.
These are not perks. They are how we demonstrate that team members are people with futures worth investing in — not replaceable labor.
Dog Handler Academy
Every team member completes certification. Not optional — because better care requires deeper knowledge.
Enrich University
Enrichment-specific training that deepens your understanding of behavioral and sensory enrichment for dogs.
401K Program
A retirement benefit, because the people who care for our dogs deserve to be cared for in return.
Subsidized External Training
We cover or contribute to external certifications, courses, and professional development that align with your role.
Quarterly Career Conversations
Real conversations about where you want to go — then roles shaped around helping you get there.
A Facility Worth Working In
We have invested in the physical space — new floors, new AC, new bathroom — because where you work reflects the standard we hold.
We take this seriously — because you should too.
We review every application personally. Here is what to expect after you submit.
Apply
Submit your application via the role's page. Include a note that tells us something about you that your resume doesn't.
Introductory Call
A brief 20-minute call with Laurel or a senior team member. We want to hear how you think — not just what's on your application.
In-Person Interview
A deeper conversation at The Biscuit. You'll meet the team, see the facility, and get a real sense of what the day looks like.
Working Trial
A paid trial shift so both of us can see how it feels in practice — not just in conversation.
Offer & Onboarding
If it's a great fit on both sides, we make an offer and begin a structured 60-day onboarding designed to set you up to succeed.
Current openings at The Biscuit.
We post roles when we're genuinely ready to hire someone great. Each role links to a full job description — read it before you apply.
Operations Supervisor
Lead the daily operation — the team, the dogs, the standards, and the metrics. A full-time salaried leadership role for someone who wants to build something, not just manage a shift.
Daycare Associate
Care for and enrich the dogs in our pack every day. A hands-on, active role for someone who genuinely loves dogs and wants to be part of an enrichment-based team.
Weekend Groomer
Deliver basic grooming services to our dogs and the broader community. Weekend availability required. Experience with baths, brush-outs, nail trims, and deshedding preferred.
