Our Story

I've walked in your shoes—many times!

I know firsthand how much joy, energy, and unconditional love a dog brings into our lives. For us, a dog has always made our family feel complete.

So we understand the very real pressure to feel like we are providing the best care for your furry family member.

Like so many of you, our daily routine was busy and overwhelming with drop-offs and pick-ups at three schools, work calls, meetings, and deliverables, competing after-school activities, frequent out-of-state sports events and work travel. With two (2) professional schedules and five (5) family calendars to navigate, things didn't always go as planned...

Oh, we had our share of missteps with "dog sitters" believe me! And boy did we feel guilty especially in those instances.

Over the years, I've loved my childhood dog, Missy, a Bichon who would sled down Mont-Royale on my lap with me. My husband and I adopted Zoe, our loyal Shepard-Lab mix when we first moved to Boston. Our Sweet Canada was our first "baby," a Cavalier King Charles Spaniel named after the Montreal Canadiens (we didn’t name her, by the way.) Talk about baby, Canada even had her own bike basket and backpack. And today we have Miss Chloe, our scruffy eleven year old terrier mix rescue who brings us endless joy to our family of five!

Professionally, I spent two decades traveling domestically and internationally working with a super-premium international brand (illy caffe) managing some of the best names in travel and hospitality—including United Airlines, Ritz-Carlton, Four Seasons, Le Meridien and JW Marriott. I racked up over a million hotel points along the way.

While I spent a lot of time away, these brands had a way of making me always feel welcome, safe, and cared for where ever I might be. And that is where my epiphany for Pet Companions came from!

What if I were to serve individuals and families like mine who want the best for their dog and simply needed a little support? And why not create a welcoming environment that goes above & beyond enriching my dogs quality of life when away from home.

Why if I drew upon my love of developing deep long-term relationship and couple with the amazing customer experiences I experienced (and sometime helped create) at the best hospitality companies in the world?!

That is the foundation of Pet Companions... for every client and their dog to feel truly welcome, safe, known and cared for in an environment that does its best of offers more... because don't our dogs deserve it?

And while, indeed, we are not the right fit for every dog, our dream is that every dog finds just the right place to love and care for them.

Thank you for considering Pet Companions Bed & Biscuit.
It is our privilege to serve you and support your commitment to your family.

Sincerely,

Laurel